If you still can't login, please contact us. Please make sure you are using one of our supported devices and Internet browsers. Here are some troubleshooting tips to help you log in to SPIRE Digital Banking. If you wish to turn on PIN at a later time, you will need to select Settings in the SPIRE Mobile app. This enrollment screen will not display again so it is best to set the PIN when asked. If you select “Not Now,” this will dismiss the PIN Login Enrollment screen. On devices that don't provide Face ID, Touch ID, or Fingerprint, you will be prompted to enroll in PIN Login. The last option to secure your accounts is to set a PIN specific to the SPIRE Mobile app. This is the same code you would use to unlock your mobile device. You can also choose to use your mobile device's passcode to login to SPIRE Digital Banking from the SPIRE Mobile app. This is something SPIRE recommends if it is available on your device. The latest mobile devices include Face ID or Touch ID (Apple devices) and Fingerprint (Android devices). When asked, you can choose to enable this feature to login to SPIRE Digital Banking from the SPIRE Mobile app. There are three ways to secure your accounts to help keep them safe from fraudsters based on the features your mobile device provides.įace ID, Touch ID, and Fingerprint (Biometrics) on Your Mobile Device
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